Last updated: 7 September 2026
1. Who we are
RAGE Automation Ltd (“RAGE Automation”, “we”, “us” or “our”) provides industrial automation, CNC machine tending, robot integration, control systems, engineering and technical support services.
For the purposes of UK data protection law, RAGE Automation Ltd is the controller of personal information described in this Privacy Policy.
If you have any questions about this policy or how we use your personal information, please contact us at:
Email: office@rageautomation.co.uk
Website: rageautomation.co.uk
2. Information we collect
We may collect personal information when you contact us, submit an enquiry through our website, request a quotation, become a customer or supplier, or otherwise communicate with us.
This may include:
- Your name
- Company or organisation name
- Job title
- Email address
- Telephone number
- Business or site address
- Details contained within enquiries, quotations, orders and correspondence
- Information relating to machinery, automation projects or engineering requirements
- Technical information generated when you use our website, such as IP address, browser information and cookie data where applicable
We only collect information that is reasonably necessary for our business activities and the services we provide.
3. How we use your information
We may use your personal information to:
- Respond to enquiries
- Discuss potential projects or engineering requirements
- Prepare and provide quotations
- Arrange and provide our services
- Manage customer and supplier relationships
- Schedule engineering visits and communicate about ongoing work
- Maintain service, project and business records
- Issue invoices and maintain accounting records
- Meet legal, regulatory, insurance and contractual requirements
- Maintain and improve the security and operation of our website and business systems
- Protect our legitimate business interests
4. Our lawful basis for using your information
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may process your information because:
- It is necessary to take steps at your request before entering into a contract or to perform a contract with you
- We have a legal obligation to retain or process the information
- It is necessary for our legitimate interests in operating, managing and developing our business, responding to enquiries, providing services and maintaining appropriate business records
- You have given us consent where consent is required
Where we rely on legitimate interests, we consider whether those interests are balanced against your rights and interests.
5. Sharing your information
We do not sell your personal information.
We may share information where reasonably necessary with organisations that help us operate our business or provide our services. These may include:
- IT, website, cloud hosting and communications providers
- Accounting and bookkeeping providers
- Professional advisers, insurers and legal advisers
- Customers, suppliers, subcontractors and engineering partners where necessary for a project
- Government bodies, regulators or law enforcement authorities where required by law
Where another organisation processes personal information on our behalf, we take appropriate steps to ensure that the information is handled securely and in accordance with applicable data protection law.
6. International transfers
Some of the technology and cloud services we use may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is protected in accordance with UK data protection law.
7. How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including meeting contractual, accounting, tax, insurance and legal requirements.
The exact retention period depends on the type of information and our reason for holding it.
When information is no longer required, we will securely delete it or anonymise it where appropriate.
8. Cookies and website information
Our website may use cookies and similar technologies required for the website to operate correctly.
We may also use optional cookies or similar technologies for functions such as website analytics or other third-party services.
Where consent is required for non-essential cookies or similar technologies, they will only be used in accordance with your cookie preferences.
You can manage your cookie preferences through the cookie controls provided on our website.
9. Links to other websites
Our website may contain links to websites operated by other organisations.
We are not responsible for the privacy practices of those websites. You should review the privacy information provided by the relevant website when following an external link.
10. Your data protection rights
Depending on the circumstances, UK data protection law may give you rights including the right to:
- Ask for a copy of the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your personal information in certain circumstances
- Ask us to restrict how your information is used in certain circumstances
- Object to certain uses of your personal information
- Ask for certain information to be transferred to you or another organisation
- Withdraw consent at any time where we rely on your consent
These rights are subject to certain legal conditions and exemptions.
To exercise any of these rights, please contact us at office@rageautomation.co.uk.
11. Complaints
If you have concerns about how we use your personal information, please contact us first so that we can investigate the matter.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations.
The latest version will always be published on this page.